Title I of the Americans with Disabilities Act (ADA) limits an employer's
ability to make disability-related inquiries or require medical
examinations. The rules concerning disability-related inquiries and
medical examinations differ, depending upon whether the inquiry is made at the
pre-offer stage, the post-offer stage, or during employment.
On July 27,
2000, the Equal Employment Opportunity Commission (EEOC) issued a Guidance
explaining when employers may and may not obtain medical information about their
employees. The Guidance responds to some of the most frequently asked
questions the Commission has received from EEOC investigators, attorneys,
employers and employees.
As a general rule, the ADA permits employers to make disability-related
inquiries and require medical examinations of existing employees only if they
are job related and consistent with business necessity. The Guidance
provides that a medical inquiry may be "job related and consistent with business
necessity" when an employer "has a reasonable belief, based on objective
evidence, that (1) an employee's ability to perform essential job functions will
be impaired by a medical condition; or (2) an employee will pose a direct threat
due to a medical condition." Disability-related inquiries and medical
examinations that follow up on a request for reasonable accommodation, when the
disability or need for accommodation is not known or obvious, also may be job
related and consistent with business necessity. According to the EEOC,
under limited and specific circumstances, periodic medical examinations and
other monitoring also may be job related and consistent with business
necessity.
Although other provisions of Title I of the ADA are limited to "qualified
individuals with disabilities," the EEOC has concluded that the restrictions on
medical inquiries apply to all employees, not just those with
disabilities. Therefore, according to the EEOC, any employee has a right
to challenge a disability-related inquiry or medical examination that is not job
related and consistent with business necessity. This is a view that has
not been shared by all those courts that have addressed the issue.
The following summarizes certain of the EEOC's expressed views on
frequently asked questions regarding disability-related inquiries as set forth
in its most recent Guidance.
„h An employer must treat an employee who
is applying for a new job as an applicant for the new job, rather than an
existing employee for purposes of determining whether and what
disability-related questions are appropriate. If a current supervisor has
medical information regarding an employee who is applying for a new job, he/she
may not disclose that information to the person interviewing the employee for
the new job or to the supervisor of that job. An individual is not an
applicant where he or she is non-competitively entitled to another position with
the same employer (e.g., because of seniority or satisfactory performance in
his/her current position).
„h The requirement that an inquiry or examination be "job-related and
consistent with business necessity," may be met when an employer knows about a
particular employee's medical condition, has observed performance problems, and
can reasonably attribute the problems to the medical condition. It is also
met if the employer observes symptoms indicating that an employee may have a
medical condition that will impair his or her ability to perform essential job
functions, or will pose a direct threat.
„h An employer may make disability
related inquiries of an employee based, in whole or in part, on information
learned from another person, if the information learned is reliable and would
give rise to a reasonable belief that the employee's ability to perform
essential job functions will be impaired by a medical condition or that he/she
will pose a direct threat due to a medical condition. Factors that an employer
might consider in assessing whether the information learned is reliable include
how well the person providing the information knows the individual, the
seriousness of the medical condition at issue, and how the person learned the
information.
„h Generally speaking, employers may not ask employees what prescription
medications they are taking. However, in limited circumstances, it may be
appropriate to ask an employee in a position affecting public safety about
his/her use of medication that may affect his/her ability to perform essential
functions and thereby result in a direct threat.
„h If an employer believes
that an employee is having performance problems because of a medical condition,
but the employee refuses to answer any questions or submit to a medical
examination that is job related and consistent with business necessity, the
employer may discipline the employee for performance problems in accordance with
a uniformly applied policy. Similarly, if an employee asks for an
accommodation, but fails to respond to the employer's job related questions
regarding the need for the accommodation, the employer can refuse to provide the
accommodation requested.
„h If an employer requests documentation to support an employee's request
for a reasonable accommodation, and the employee provides insufficient
documentation in response to this request, the employer should explain why the
documentation is insufficient and allow the employee to provide the missing
information in a timely manner. Employers should consider consulting with the
employee's doctor (with the employee's consent) before requiring the employee to
go to a health care professional of the employer's choice. However, an
employer is not prohibited from requiring an employee to go to an appropriate
healthcare professional of the employer's choice if the employee provides
insufficient documentation. Documentation is insufficient if it does not
specify the existence of an ADA disability and explain the need for reasonable
accommodation; if the healthcare professional does not have the expertise to
give an opinion about the employee's medical condition; if the information does
not specify the functional limitations due to the disability; or if other
factors indicate that that information is not credible or is fraudulent.
„h An employee may have an employee who the employer reasonably believes
will pose a direct threat examined by the employer's own healthcare
provider. However, the healthcare professional that the employer
chooses should have expertise in the employee's specific condition, as well as
medical information that will allow the employer to determine the affects of the
condition on the employee's ability to perform his/her job. The employer
must pay all costs associated with the employee's visits to its healthcare
professional.
„h Physical agility and physical fitness tests generally are not
considered medical examinations. Employers may require employees to provide
medical certification that they can safely perform such tests. However,
the employer is only entitled to a note stating that the employee can safely
perform the test, or an explanation of the reasons why the employee cannot
perform the test.
Although the EEOC's Guidance does not have the effect of law, courts
often refer to and rely upon the views of the EEOC as set forth in such
materials in analyzing ADA disputes.