Businesses today cannot afford not to have a state-of-the-art computer system
with access to the Internet. By the same token, however, businesses cannot
afford to allow employees unfettered access to computer equipment and the
Internet without clear company policies as to appropriate use of the equipment
and, ideally, a computer user agreement signed by each employee with computer
access. In addition to the improper use of electronic equipment for
non-business purposes, a business may be subject to liability and potential
seizure of its equipment if used by an employee for an unlawful purpose.
A
properly drafted computer user agreement should restrict employees from
infringing copyrighted materials; spreading computer viruses; accessing,
creating, transmitting, retrieving or storing obscene, offensive, harassing,
discriminatory or defamatory materials; or disclosing trade secrets or
proprietary information.
Monitoring employees’ use of computers, although necessary to ensure that
the equipment is used for proper business purposes, can subject the employer to
liability to the employee. Under Federal law, an employee has a reasonable
expectation of privacy, which may be invaded by an employer. Hence, an
employer may be subject to liability even if the employee was engaged in certain
improper activities.
The reasonable expectation of privacy depends on facts, such as whether
the equipment used was owned exclusively by the company and not by the employee,
whether access to the Internet was provided to the employee by the employer and
not by a third party and whether the company placed clear limits on the
appropriate use of the computer system by employees. A specific consent
exception under Federal law allows the employer to avoid a charge of improper
interception of electronic communications; although there may be implied consent
under certain circumstances, an agreement signed by the employee is the best way
to demonstrate that such consent is given.
A serious potential problem that I
have seen in my practice is the use of company electronic equipment for
distribution of unlawful materials, such as child pornography. Law
enforcement officials have taken aggressive action, including potential seizure
of a company’s computer hardware and software, when there is evidence of crimes
involving child pornography on the system.
In the computer age, employers
must take care to set forth clearly stated policies for appropriate use of
equipment and encourage proper business use only. Violations of policy,
the absence of specific consent to monitor and the failure to communicate
policies to employees could subject an employer to liability not only to third
parties but to employees, and result in seizure of a company’s computer
system.