Late afternoon in May. A warm breeze blowing. The troops are relaxed,
smiling. Everyone seems happy. But the boss is not pleased.
Results have been uninspiring. Effort goes wasted. Your competitors are
winning. It has been a long time since you finished on top.
Sound familiar? The snapshot is actually from the aftermath of a recent
sailboat race, but it might as well be from a corporate boardroom whose business
is flat.
It's a difficult job, and the rewards often seem distant. There are tough
choices to be made, involving people, strategy and direction, tactics, and then,
of course, there's always money.
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